Cancellation Policy

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund and reverse any payments already made by you.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

  1. For orders that are not acceptable, Mac Agro reserves the right, to refuse or cancel any order. This can be due to:
    a. Unavailability of product
    b. Inaccurate pricing listed on website
    c. Any other reason, due to market conditions
  2. If an order is cancelled after your payment is accepted, the full amount will be refunded.
  3. You will get a refund in your bank account within 30 days.
  4. Orders placed online can be cancelled only before shipping of the order.
  5. Orders already shipped cannot be cancelled. No refunds will be made on such orders unless the product is damaged or if a wrong product has been delivered.
  6. In such cases, send an email to or call on +91-972-622-9407.
  7. Customers will be bound by our cancellation policy and shall not hold Suhana liable for any losses incurred because of cancellation or return of the order.
  8. If the products are shipped back by the customer, a fixed delivery amount of Rs.100/- will be added in the refund on receipt and verification of the returned items.
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